Returns & Exchanges
At Wilderness Trail Bikes, we stand by the performance and quality of our gear; if you are not completely satisfied with your purchase, you may return unused items in their original packaging within 30 days.
Initiate Your Request
Visit our online returns portal and enter your order number and email address to select the items you wish to return or exchange.
Pack Your Gear
Securely place the unused components or tires in their original packaging, ensuring all tags and instructional manuals are included.
Label and Ship
Print the prepaid shipping label provided via email, attach it to your package, and drop it off at any authorized carrier location.
Inspection and Refund
Once our warehouse team verifies the condition of your return, we will process your refund or ship your exchange within 5-7 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing